Author Archives: Nick Westergaard

Facebook has a dirty secret. You know that brand page you have where you’re hoping to attract some of Facebook’s 900 million users? You know, the one you put all of your blood, sweat, and tears into posting engaging content … Read More


Something exciting happened recently when I wrote a post on the updates to Klout. A commenter asked if I knew much about Kred. I confessed that, while I was familiar with it and knew the network was in the general … Read More


Social media changes the world around us nearly every day. No where is this shift more prevalent than in our higher education system as colleges and universities work to adapt and prepare students for careers in social media, content creation, … Read More


social media response time

During a recent talk on social media engagement I was asked, “How soon should you respond to an issue on social media?” I replied, as everyone knows, that the optimal social media response time is 11 minutes, 3 seconds. Duh. … Read More


With the political season upon us, there’s a lot of partisan messaging flying around our social media channels. As opinions tweet past us at record speeds, hard data on public sentiment is becoming more important that ever. Recently I chatted … Read More


While the digerati has been a-buzz over the past year, I’ve held off writing about Klout for one reason. This blog sits at the intersection of branding and social media and works to help businesses build more social brands. And … Read More


With approximately 58 million unique visitors a month, SlideShare — often called “the YouTube of slide decks” — is no slouch when it comes to social activity. Most of us have probably flipped through an embedded SlideShare — also their … Read More


“I’d love to blog … but I could never do that.” It’s amazing how many people are still intimidated by the idea of blogging. Yet for many B2B and B2C brands, blogs still serve as digital content hubs — solving … Read More


Today I was thrilled to rollout a new talk at Social Media Explorer’s Explore Minneapolis event. Time, Talent, & Terror: Overcoming the Internal Obstacles to Social Media Adoption drew upon my 10+ years as a “digital change agent” at organizations … Read More


With comScore clocking Pinterest’s growth rate at 4,000%, it remains the fastest growing social network in the world. With all of these new users jumping on board and pinning their hearts out, how can you ensure that your brand’s products … Read More


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Nick has a knack for making complex topics simple.
Jacey Wilkins
National Institute of Metalworking Skills