We live in a data-driven world. However, it’s one of those Dickensian dilemmas—the best of times and the worst of times. The best part is pretty obvious. We have more information literally at our fingertips than ever before.

It happens all the time. You find out you have a presentation to give and … your first stop is PowerPoint. Or Keynote. Or Google Slides. Regardless of your slide design tool of choice, the problem comes from the fact … Read More →

As an educator, I love it when old sayings turn out to be true. This can offer powerful reinforcement in teaching key concepts. For example, “A picture is worth a thousand words”? Yep. Proved by science thanks to the foundation … Read More →

A championship season just wrapped up for one of my favorite teams—The L.A. Lakers. No, not the actual Lakers of today. Rather the ’79–’80 “Showtime Lakers” at the heart of HBO’s new series Winning Time. This show tells the story … Read More →

It’s pretty normal to feel like your profession is mocked a little too much. Just ask a lawyer or a car salesman. Or a politician. And while there are always a few bad actors who give any line of work … Read More →

Sometimes at the close of a church service or conference, you’ll see an item on the agenda called a “sending message.” Usually, it’s an opportunity to leave the audience with some final thoughts before sending them back out into the … Read More →

“That was a good question,” I said, nodding. That was a good question. I love those words. I’m also frequently stumped in the moments that follow those words because, to me, a good question is one that makes me both … Read More →

There’s nothing like a global pandemic to spur media consumption. At this point, I’ve binged almost everything from classics like The Sopranos (yes, I’d never seen it) to pop-culture kitsch like Tiger King to phenomenal new shows like The Queen’s … Read More →

At this point, it goes without saying that COVID-19 has changed everything. Especially the way we communicate with one another at work. Since the onset of the global pandemic, there’s been a sharp uptick in remote work, which means nearly … Read More →

When I teach business communication, I ask students to complete what I call a “CommBook.” This is simply a journal of professional communication that they observe in the world around them that reinforces lessons from class. The entries can be … Read More →