Category Archives: Leadership

How Leaders and Brands Can Embrace Empathy in 2021

empathy-leadership

Happy New Year! As an author, speaker, podcast host, and educator, I’m often asked for trends that I see on the horizon of a new year. Twenty twenty-one was no exception. However, with the traumatic year we’re leaving behind and … Read More

Zappos CEO Tony Hsieh’s Lessons: Connection & Passion

tony hsieh lessons

As family and friends gathered in new ways to celebrate Thanksgiving this year, we were dealt another tragic loss with the death of retired Zappos CEO Tony Hsieh. The pain is especially acute because of what he stood for in … Read More

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