Tag Archives: rob markey

rob markey on brand

“In times of crisis, as leaders, we often want to clamp down—command and control. We go into bunker mode.” However, customer loyalty is best built by closing the distance between a brand’s leadership and the front lines of employees and customers, explains Rob Markey of Bain & Company. We discussed all of this and more on this week’s episode of the On Brand podcast. Read More


Nick has a knack for making complex topics simple.
Jacey Wilkins, National Institute of Metalworking Skills

SUBSCRIBE TO NICK’S STORY STRATEGIES NEWSLETTER

A monthly email to help you lead with story in your work.